To Flex or Connect

Mitel communications portfolio continues to expand, offering multiple cloud options for small, medium and large business. How do you chose what is right for you? Mitel logo

February 27th, 2019 Gartner names Mitel a UCaaS Magic Quadrant Visionary. Gartner went further stating that "by 2021, 90% of IT Leaders won't purchase new on-site UC infrastructure solutions"

Mitel understands this well by consistently delivering robust, flexible UCaaS solutions tailored to your business.

But what UCaaS is best suited to your business?

Mitel has two global leading solutions; MiCloud Flex, a multi-instance solution ideal for business seeking customisation and security,  and MiCloud Connect, a multi-tenant solution with exceptional scalability.

MiCloud Connect is an Out-Of-The-Box solution, delivering a full PBX and UCaaS service. Connect lets you move communications and collaboration to the cloud with confidence. Featuring collaboration to make teams more productive, enhanced customer experience tools, global presence and improved business intelligence with integrations, you can connect your business communications in the cloud. The simple deployment and Mitel-direct support takes all the guess work out of your telephony requirements. Flexible enough to grow with you and reliable to be with you at all times.

MiCloud Flex can bring unified, mission-critical communications into the cloud for increased efficiency, simplicity and mobility. Designed for large enterprises and other companies that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security through our global, mobile cloud. With Local and Global support available, Flex delivers exceptional customisation to suit your business requirements.

Upgrades available to Flex include the omnichannel contact centre complete with workforce management tools and real-time dashboards, enabling business to further streamline communication and improve customer experience.