Servitel’s Shutdown PeriodServitel offices will be shut down during the Christmas and New Year's Period
Servitel will go into a shutdown period from 2:00pm Australian Eastern Daylight Time on the 22nd December.
The Australian office will reopen 8:00am AEDT, 2nd January 2018 and the New Zealand office will reopen 8:30am NZDT 3rd Janaury 2018.
During this period, Servitel's After Hours support will still be operating and can be contacted on the Faults support lines:
Australia: +61 2 6202 4130
New Zealand: 0800 737 848
Or minor requests can be sent to firstname.lastname@example.org or email@example.com . Please note, as email is not monitored 24/7, responses may be delayed.
After Hours Support is available for addressing faults only. If you have any other requests, they will not be actioned until the offices have reopened.