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Cloud Services

Business today demands flexibility, efficiency and simplicity. Moving to the Cloud takes the complexity out of your business communication requirements, allowing the team to work smarter and more economically, wherever and whenever they need to.

As one of our customers you will be treated individually. We make sure the right resources are dedicated to your requirements, to ensure and maintain flexibility and redundancy.

With Servitel’s Cloud Services you will gain access to an evergreen, always up to date solution and technology within our core services of Voice, Contact Centres and Wireless networks.

  • MiVoice Business
  • MiContact Centre Business
  • ServiAir Wireless Network
  • Conference Bridges

Key features

Mobility, quality, simplicity and reliability at your fingertips.

  • Flexible deployment
  • Lower cost vs on premises system
  • Evergreen solutions
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Potential business impact

  • Reduced capital costs
  • Increased productivity
  • Mobile workforce

Ideal for companies with

  • SMB or Enterprise sized
  • Multiple locations
  • Mobile team members
  • Growing workforce
  • Seasonal trends

Toll Free

Enhance your customer satisfaction by being available from anywhere in the country at no cost to your customers. Customer calls will be directed through to their local office. It’s a great marketing or campaign option with customisable* numbers to meet your business identity.

Servitel will help you explore the best options for your business.

* subject to availability

Key features

A single number for calls to connect your customers to you.

  • Single number contact
  • Positive Branding
  • Flexibility
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Potential business impact

  • National Presence
  • Affordability
  • Increase Customer Service

Ideal for companies with

  • National locations
  • Customer service centric
  • Business growth
  • Contact centres
  • Marketing requirements

Security Services

The rate of Cyber Security incidents occurring is rising at an alarming rate, so network and data security has never been more important. Many security solutions are blind to advanced threats; internal processes are not being reviewed or businesses are not aware of the risks. Do you know if your organisation is ready to rapidly respond to a critical cyber threat?

Servitel can offer a Cyber Threat Assessment on your network, looking for any areas that could be exploited. Protection of your data, your most valuable asset, is critical and we can consult, analyse and provide solutions to help close the back doors.

  • FortiNet Anti-Spam and Anti-Virus
  • FortiMail Web Filter
  • CTAP services

Key features

Fortinet provides a global leading Unified Threat Management product, protecting your data and reducing the potential risk of a breach.

  • Email spam and virus protection
  • Network Firewalls
  • Web application protection
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Potential business impact

  • Protection of Data
  • Identify and action breach attempts
  • Team efficiency increase

Ideal for companies with

  • Small to enterprise networks
  • Email
  • Access to the internet
  • Databases
  • Privacy legislation

Other Services

Social media and mobility are part of our everyday lives and having your business tapped into these will help you stay in the game. Whether you would like to leverage an existing platform or build one from scratch, our talented team can customise a mobile web application solution to suit your business needs.

Reducing cost and maintaining high availability can be a challenge for all businesses. Our Data Centre colocation offers reliability, security and on-site support in each of our centres.

  • Web Applications
  • Co-location Data Centre

Key features

Our team can provide multiple services based on the requirements of your business

  • Customised Web Applications
  • Co-Location Data Centre services
  • Professional Voice Recordings
  • Mass Notification
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Potential business impact

  • Applications support on all devices
  • Reduce hardware cost
  • Support when you need it

Ideal for companies with

  • Cloud based software
  • Mobile application requirements
  • Mobile workforce
  • Restricted hardware budgets
  • Recorded messages
  • Emergency Alerts